Covid-19: An Update

Covid-19 (Coronavirus) Statement

19.03.2020

Considering the new advice issued by the Government, we have made the decision to temporarily close Sound’s Offices and for the team to service our clients remotely. We will continue to be on hand to assist you in any way possible.

You will still be able to contact telephone the office on the usual number (01268 567567), your call will be diverted to Sian or Anna who will be able to assist you, take messages to pass onto the team and ensure you are then contacted directly.

We hope that you understand that we believe this is the best option to ensure all clients and team stay safe in these uncertain times.

What we will be doing:

  •  Holding meetings via video or telephone, whichever suits you best
  • Temporarily amending standard Meeting Delivery to ensure the key elements are discussed but reducing any paperwork required where possible
  • Temporarily asking that you do not post cheques for any investments or contributions you make, and make these online where possible
  • Keeping in regular contact with any updates where we feel it is necessary
  • Remain available for you to contact with any questions or concerns
  • Supporting you (where realistically possible) if you are in isolation and require additional assistance

What we won’t be doing:

  • Panic buying toilet roll
  • Panic buying food items
  • Sitting in our pjs

 

Our office hours remain as shown above.

Thank you for your cooperation at this time. Stay safe!

The Sound Team

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